VERIFY CUSTOMER CONCERN AND ATTEMPT TO RELEASE- UNSUCCESSFUL. REMOVE INTERIOR TRIM PANELS AND UNBOLTED RETRACTOR, UNLOCKED RETRACTOR, RE INSTALLED RETRACTOR, SEATBELT, AND PANELS. EVERYTHING GOOD NOW
VERIFY CONCERN – FOLLOW TEST PLAN AND CHECK FOR CODES (NO CODES STORED) REMOVE PANEL AND INSPECT WIRING TO DOOR LOCK ACTUATOR – OK. APPLY POWER TO UNLOCK WIRE AT ACTUATOR – NO RESPONSE. RECOMMEND REPLACE DRIVERS SIDE REAR DOOR LOCK ACTUATOR AND RETEST.
MIDDLE DOME SWITCH NOT WORKING PROPERLY, RECOMMEND MIDDLE DOME SWITCH BE REPLACED – REPLACED BULB IN PASSENGER FRONT DOME LIGHT ASSEMBLY
REMOVED AND REPLACED LEFT REAR DOOR LOCK ACTUATOR.
REMOVED AND REPLACED CENTER DOOM LIGHT ASSEMBLEY.
DIANA M. gave our service a 5 star review on 2/11/2022
REMOVE COMPONENTS FOR ACCESS AND REMOVE TIMING BELT. REPLACE USING NEW ROLLERS AND TENSIONER – REPLACE WATER PUMP. RE INSTALL REMOVED COMPONENTS AND TOP LOST FLUIDS – PERFORM ROAD TEST PERFORMING AS DESIGNED.
VERIFY CUSTOMER CONCERN AND INSPECT OPERATION – FOUND WHEN ENGINE RUNNING POWER STEERING FLUID RESERVOIR FULL OF BUBBLES. FOLLOW TEST PLAN AND VERIFIED INTERNAL FAILURE OF PUMP. RECOMMEND REPLACE PUMP AND RETEST – SEE ADDITIONAL LABOR LINES FOR REPLACEMENT AUTHORIZED.
INSTALL BEST POSSIBLE – ADVISE CUSTOMER IS SECURED AS WE CAN GET IT WITHOUT REPLACEMENT. IF FALLS OFF AGAIN WILL NEED TO REPLACE
REMOVE POWER STEERING LINES AND DRAIN SYSTEM. REMOVE PUMP ASSEMBLY AND REPLACE WITH NEW.
PERFORM POWER STEERING FLUID EXCHANGE AFTER PUMP REPLACEMENT. PERFORM ROAD TEST – PERFORMING AS DESIGNED AT THIS TIME.
REPLACED ENGINE AND CABIN AIR FILTERS AS RECOMMENDED
DAVE N. gave our service a 5 star review on 1/19/2022
PERFORM ROAD TEST – UNABLE TO VERIFY ABNORMAL NOISES. INSPECTED ALL DOOR SEALS – ALL IN CORRECT POSITION. RECOMMEND CUSTOMER TO RETURN WHEN PROBLEM BECOMES WORSE – COULD NOT DUPLICATE.
PERFORM ROAD TEST AFTER OIL CHANGE – NO ABNORMAL NOISES DETECTED.
TRADE OUT FOR AMOUNT OWED TO MCCALLA
DIANA M. gave our service a 5 star review on 8/10/2021