Dodge

2012 Dodge Charger

CRM Mitchell1 2023-01-27T23:01:19+00:00

Mileage

105,186

Service Date

1/26/2023

Services Performed

• CHANGE OIL & FILTER, LUBE CHASSIS, CHECK ALL FLUIDS, BELTS, HOSES & BRAKES
• PERFORMED INSPECTION PER CHECKLIST. FOUND BRAKE FLUID DARK AND DISCOLORED. REC PERFORMING BRAKE FLUID FLUSH. FOUND CABIN AND ENGINE AIR FILTERS DIRTY. REC REPLACING BOTH FILTERS. FOUND PLAY IN PASSENGER SIDE LOWER CONTROL ARM AND DRIVERS SIDE LOWER CONTROL ARM BUSHING TORN. REC REPLACING BOTH LOWER CONTROL ARMS. P/S FLUID LEAK AT HYDRO/ELECTRIC PUMP. REC REPLACING PUMP. TAKES A SPECIALTY FLUID. COOLANT LEAK AT LOWER RADIATOR HOSE. REC REPLACING. NO OTHER CAUTIONS OR FAILS FOUND AT THIS TIME.
• PERFORMED BRAKE INSPECTION. FRONT PADS ALL AT 9MM AND REAR PADS AT 7MM. FRONT ROTORS ARE IN SPEC AND CAN BE TURNED. REAR ROTORS ARE UNDER SPEC BUT PADS ARE OKAY. REC REPLACING REAR ROTORS NEXT TIME REAR BRAKES ARE DONE.
• FOUND PLAY IN PASSENGER FRONT LOWER CONTROL AND ONE OF THE LOWER CONTROL ARM BUSHINGS ON THE DRIVERS LOWER CONTROL ARM TORN. ALSO FOUND PLAY IN BOTH UPPER CONTROL ARMS. REC REPLACING LOWER CONTROL ARMS AND UPPER CONTROL ARMS ON BOTH SIDES.
• FOUND PLAY IN PASSENGER FRONT LOWER CONTROL AND ONE OF THE LOWER CONTROL ARM BUSHINGS ON THE DRIVERS LOWER CONTROL ARM TORN. ALSO FOUND PLAY IN BOTH UPPER CONTROL ARMS. REC REPLACING LOWER CONTROL ARMS AND UPPER CONTROL ARMS ON BOTH SIDES.
• FOUND SCREW IN RIGHT REAR TIRE. REC REPAIRING TIRE.
• PERFORMED ALIGNMENT AFTER SUSPENSION REPAIRS. RESULTS ATTACHED TO RO.
• REMOVE COMPONENTS FOR ACCESS AND REMOVE FAILING CONTROL ARMS. REPLACE WITH NEW AND REASSEMBLE. TEST DRIVE (AFTER ALIGNMENT) PERFORMING AS DESIGNED AT THIS TIME.
• REPLACED CABIN AND ENGINE AIR FILTERS.
• REPAIRED REAR TIRE AFTER FINDING SCREW IN TREAD.
• PERFORMED BG BRAKE SYSTEM FLUID FLUSH.
• REPLACED BOTH UPPER CONTROL ARMS.

 

DAINER B. gave our service a 5 star review on 1/26/2023

2012 Dodge Charger CRM Mitchell1 2023-01-27T23:01:19+00:00

2007 Dodge Pickup

CRM Mitchell1 2023-01-18T23:00:20+00:00

Mileage

222,495

Service Date

1/17/2023

Services Performed

• PERFORM DIESEL LUBE OIL AND FILTER CHANGE PER CUSTOMER REQUEST.
• EVERYTHING GOOD AT THIS TIME
• ENGAGED AND DISENGAGED 4WD SEVERAL TIMES DIDN'T HEAR ANY LOUD CLUNKING, WHILE UNDER VEHICLE I INSPECTED ALL THE U JOINTS, ALL SEEM TO BE GOOD AT THIS TIME, COULDN'T DUPLICATE CUSTOMER CONCERN AT THIS TIME

 

DAINER B. gave our service a 5 star review on 1/17/2023

2007 Dodge Pickup CRM Mitchell1 2023-01-18T23:00:20+00:00

2005 Dodge Pickup

CRM Mitchell1 2022-12-07T22:58:54+00:00

Mileage

133,166

Service Date

11/28/2022

Services Performed

• CEL AND CHECK GAUGES LIGHT ON PRIOR TO SERVICE FRONT DRIVESHAFT MISSING BOLT ON TRANSFER CASE SIDE, TRANSFER CASE ONLY HELD IN WITH ONE STUD AND NUT, CENTER SUPPORT BOLT LOOSE, TRANSFER CASE LINKAGE BROKEN/ MISSING RECOMMEND- TIGHTEN CENTER SUPPORT BOLT, FIND BOLT FOR FRONT DRIVE SHAFT, DROP TRANSFER CASE AND FURTHER INSPECT, TRY AND REPLACE STUDS
• REMOVED TRANSFER CASE, REPLACED ALL BUSTED STUDS, INSTALLED TRANSFER CASE, REPLACED 1 BOLT THAT WAS MISSING ON THE FRONT DRIVESHAFT TRANSFER CASE SIDE, REPLACED MISSING BOLT ON THE TRANSMISSION MOUNT, TEST DROVE, NO VIBRATIONS COMING FROM DRIVETRAIN AT THIS TIME
• REMOVED BROKEN SHIFTER AND REPLACED WITH NEW ONE, ATTACHED LINKAGE FROM SHIFTER TO TRANSFER CASE, 4WD WORKS AT THE MOMENT
• CHANGE OIL & FILTER, LUBE CHASSIS, CHECK ALL FLUIDS, BELTS, HOSES & BRAKES
• CEL LIGHT ON, BATTERY VOLTAGE GAUGE INOP PRIOR TO SERVICE, FRONT AND REAR DIFF FLUID DIRTY, FRONT AND REAR U JOINTS ON FRONT DRIVE SHAFT STIFF AND RUSTY, ALL THREE U JOINTS ON DRIVE SHAFT ARE STIFF AND RUSTY, CENTER SUPPORT BUSHING ON REAR DRIVE SHAFT SPLIT AND TORN, 02 SENSOR WIRES CUT AND A GIANT MESS RECOMMEND- REPLACING BOTH U JOINTS ON FRONT DRIVE SHAFT, REPLACE ALL THREE U JOINTS ON REAR DRIVE SHAFT, REPLACE CENTER SUPPORT BUSHING ON REAR DRIVE SHAFT, FRONT AND REAR DIFF SERVICE, DIAGNOSE CEL AND 02 SENSOR WIRES

 

JOHN S. gave our service a 5 star review on 12/5/2022

2005 Dodge Pickup CRM Mitchell1 2022-12-07T22:58:54+00:00

2015 Dodge Journey

CRM Mitchell1 2022-10-28T21:58:58+00:00

Mileage

117,387

Service Date

10/19/2022

Services Performed

• UNABLE TO DUPLICATE CUSTOMER CONCERN. PERFORMED BLOCK TEST. PASSED BLOCK TEST. FOUND EVIDENCE OF COOLANT LEAKING AROUND RADIATOR CAP. TOPPED OFF COOLANT AND TEST DROVE TO SEE IF I COULD DUPLICATE. NO OVERHEATING OR WHITE SMOKE SEEN. LOOKS LIKE SYSTEM OVER HEATED AND SPILLED COOLANT ON UPPER HOSE CAUSING SMOKE/STEAM TO COME FROM ENGINE COMPARTMENT. REC REPLACING RADIATOR CAP AND PERFORMING COOLING SYSTEM FLUSH. ALSO, HOOKED UP SCAN TOOL TO CHECK FOR MISFIRES. FOUND P0016 AND P0017. CRANKSHAFT/CAMSHAFT TIMING MISALIGNMENT BANK 1 SENSOR 1 AND BANK 1 SENSOR 2. REC REPLACING EXHAUST AND INTAKE VVT SOLENOIDS, CLEARING CODES AND TESTING SYSTEM.

 

DAVID B. gave our service a 5 star review on 10/26/2022

2015 Dodge Journey CRM Mitchell1 2022-10-28T21:58:58+00:00

2004 Dodge Pickup

CRM Mitchell1 2022-10-15T21:59:25+00:00

Mileage

123,650

Service Date

10/11/2022

Services Performed

• TENSIONER PULLEY FAILED, REC TENSIONER WITH BELT.
• REMOVE AND REPLACED BELT TENSIONER AND SERPENTINE BELT. TEST DROVE OK AT THIS TIME.

 

CINDY H. gave our service a 5 star review on 10/13/2022

2004 Dodge Pickup CRM Mitchell1 2022-10-15T21:59:25+00:00

2007 Dodge Charger

CRM Mitchell1 2022-07-23T21:59:33+00:00

Mileage

136,550

Service Date

7/21/2022

Services Performed

• VERIFY CUSTOMER CONCERN AND INTERROGATE FAULT MEMORY. FOUND FOLLOWING CODE STORED – P0303 REMOVE SPARK PLUG (NOT #3 DUE TO ACCESS) AND FOUND WORN QUITE BADLY. RECOMMEND REPLACE SPARK PLUGS AND COIL BOOTS THEN RETEST. SEE ADDITIONAL LABOR LINE FOR REPAIR AUTHORIZED
• SPARK PLUGS – Remove & Replace – V6,3.5L Eng – [Includes: R&I Upper Intake Manifold.]
• HOOKED A SCANNER UP PULLED CODE P0303 MISFIRE IN CYLINDER 3. PULLED CYLINDER 2 SPARK PLUG HAD A LOT OF BUILD UP ON THE SPARK PLUG. WENT AHEAD AND DID A FULL TUNE UP (NEW SPARK PLUGS AND COIL BOOTS) ON IT, IS HAPPY WITH NO INDICATOR LIGHT AFTER TEST DRIVE.

 

MIKE H. gave our service a 5 star review on 7/22/2022

2007 Dodge Charger CRM Mitchell1 2022-07-23T21:59:33+00:00

2007 Dodge Pickup

CRM Mitchell1 2022-05-03T21:59:41+00:00

Mileage

120,948

Service Date

4/25/2022

Services Performed

• PERFORM DIESEL LUBE OIL AND FILTER CHANGE PER CUSTOMER REQUEST.
• PERFORM 27 POINT INSPECTION
• REFILL DIESEL EXHAUST FLUID IF NEEDED
• NO LEAKS DETECTED – UNDERCARRIAGE CLEAN WITH NO SIGNS OF RESIDUAL OR CURRENT LEAKS.
• REMOVE FUEL FILTER AND REPLACE WITH NEW PERFORM BLEED PROCEDURE TEST DRIVE OK

 

LAURIE R. gave our service a 5 star review on 5/2/2022

2007 Dodge Pickup CRM Mitchell1 2022-05-03T21:59:41+00:00

2007 Dodge Pickup

CRM Mitchell1 2022-03-18T22:11:05+00:00

Mileage

210,895

Service Date

3/17/2022

Services Performed

• PERFORM DIESEL LUBE OIL AND FILTER CHANGE PER CUSTOMER REQUEST.
• PERFORM 27 POINT INSPECTION
• REFILL DIESEL EXHAUST FLUID IF NEEDED
• REMOVE WHEELS AND INSPECT BRAKES – FOUND FRONT INNER PAD WORN TO METAL – OUTER PAD HAS MATERIAL REMAINING. RECOMMEND REPLACE BOTH FRONT CALIPERS AND MACHINE ROTORS – REPLACE FRONT BRAKE PADS UNDER GOLDEN NUGGET WARRANTY
• INSTALLED CUSTOMER SUPPLIED BED ASSIST STEP AS REQUESTED.
• REMOVE SEAT AND REMOVE LOWER CUSHION COVER AND FOAM – REPLACE WITH NEW CUSTOMER SUPPLIED PARTS. REINSTALL SEAT AND TEST OPERATION – OK
• ROTATED TIRES FRONT TO REAR – SET PRESSURES
• REPLACED ENGINE AIR FILTER
• REMOVE COMPONENTS FOR ACCESS AND REMOVE FRONT BRAKE CALIPERS. REPLACE WITH NEW AND BLEED BRAKE SYSTEM. INSTALL NEW PADS.
• REMOVE BOTH FRONT BRAKE ROTORS AND MACHINE AS NEEDED. INSTALL ON VEHICLE AND PERFORM ROAD TEST – PERFORMING AS DESIGNED.
• REMOVE FAILED BRAKE PADS AND REPLACE WITH NEW. NO CHARGE TO CUSTOMER – SEE NOTES.
• REPLACE LEAKING HEATER HOSE CONNECTOR AND TOP COOLANT – ROAD TEST NO FURTHER LEAKS DETECTED.

 

DAINER B. gave our service a 5 star review on 3/17/2022

2007 Dodge Pickup CRM Mitchell1 2022-03-18T22:11:05+00:00

2007 Dodge Pickup

CRM Mitchell1 2022-03-18T22:02:04+00:00

Mileage

224,111

Service Date

2/18/2022

Services Performed

• VERIFY CUSTOMER CONCERN AND RAISE VEHICLE TO INSPECT – FOUND PASSENGER CV AXLE BUSTED AT WHEEL JOINT, DRIVER CV AXLE JOINT LOOSE AND BOOT RIPPING THROWING GREASE EVERYWHERE . RECOMMEND REPLACING BOTH FRONT CV AXLES
• VERIFY CONCERN AND REMOVE DRIVERS SIDE REAR DOOR PANEL. CHECK FOR POWER TO WINDOW MOTOR – NO POWER TO MOTOR REGARDLESS OF SWITCH POSITION. INSPECT AND FOUND SEVERAL WIRES CUT IN DOOR WIRING HARNESS. NOT ENOUGH LENGTH REMAINING TO REPAIR – RECOMMEND REPLACING INSIDE DOOR WIRING HARNESS. CUSTOMER WAS ADVISED AND DECLINED REPLACEMENT AT THIS TIME. DIAGNOSIS ONLY.
• VERIFY CUSTOMER CONCERN AND INTERROGATE FAULT MEMORY – FOUND FOLLOWING CODES STORED: P0138 B1S2 OXYGEN SENSOR P0524 ENGINE LOW OIL PRESSURE FOLLOW TEST PLAN AND FOUND OXYGEN SENSOR OUT OF RANGE. RECOMMEND REPLACE B1S2 OXYGEN SENSOR. RECOMMEND REPLACE OIL PRESSURE SENSOR THEN RETEST DIAGNOSIS ONLY CUSTOMER DECLINED REPAIRS AT THIS TIME.
• REMOVE COMPONENTS FOR ACCESS AND REMOVE BOTH LEFT AND RIGHT CV AXLES. FOUND FRONT AXLE SEALS LEAKING AND UPPER BALL JOINTS EXTREMELY LOOSE AND DANGEROUS. RF AXLE STUB SHAFT WORN OUT OF DIFFERENTIAL AND SHOULD BE REPLACED. REPLACE FRONT CV AXLES WITH NEW AND REINSTALLED REMOVED COMPONENTS. CLEAN RESIDUAL GREASE AND PERFORM ROAD TEST – PERFORMING AS DESIGNED AT THIS TIME.
• WITH COMPONENTS REMOVED PRESS BOTH FRONT UPPER AND LOWER BALL JOINTS OUT AND REPLACE WITH NEW. REASSEMBLE AND ROAD TEST – PERFORMING AS DESIGNED AT THIS TIME.

 

KESHA B. gave our service a 5 star review on 3/16/2022

2007 Dodge Pickup CRM Mitchell1 2022-03-18T22:02:04+00:00

2007 Dodge Pickup

CRM Mitchell1 2021-12-03T23:03:06+00:00

Mileage

206,371

Service Date

12/2/2021

Services Performed

• PERFORM DIESEL LUBE OIL AND FILTER CHANGE PER CUSTOMER REQUEST.
• PERFORM 27 POINT INSPECTION
• REFILL DIESEL EXHAUST FLUID IF NEEDED
• ROTATED TIRES FRONT TO REAR – SET PRESSURES
• COOLANT TEMPERATURE SENDER OR SENSOR – Remove & Replace – In-Line6
• CUSTOMER REPORTS BACKUP LIGHT RECENTLY REPLACED IS OUT AGAIN – ADVISE IF NEEDS NEW TAILLIGHTS
• SEAT HEATER, CUSHION, AND VINYL REMOVED AND REPLACED. SEAT HEATER WORKING PROPERLY AT THIS TIME.

 

DAINER B. gave our service a 5 star review on 12/2/2021

2007 Dodge Pickup CRM Mitchell1 2021-12-03T23:03:06+00:00