CUSTOMER REPORTS NO COOLANT IN RADIATOR SINCE ACCIDENT – INSPECT AND ADVISE
REMOVE COMPONENTS FOR ACCESS AND REMOVE FAILED THERMOSTAT HOUSING. REPLACE WITH NEW OEM FORD – ALL THERMOSTAT HOUSING COMPONENTS INCLUDING SEALS AND GASKETS INCLUDING THERMOSTAT. REASSEMBLE AND REPLACE LOST COOLANT – PRESSURE TEST SYSTEM NO LEAKS DETECTED. PERFORM ROAD TEST AND RECHECK SYSTEM – NO LEAKS DETECTED AT THIS TIME.
CHECKED AND FOUND BLOWER MOTOR IS NOT RUNNING, CHECKED FUSES AND FOUND THEM TO BE OK. REMOVED BLOWER MOTOR AND HOOKED TO POWER AND MOTOR RUNS. CHECKED POWER TO BLOWER MOTOR AND IT HAS BATTERY VOLTAGE BUT NO GROUND. TRACED BAD GROUND TO BLOWER SWITCH CONNECTOR. REPAIR OPEN CIRCUIT AND REASSEMBLED. BLOWER IS WORKING AT THIS TIME.
REPLACE BATTERY AS RECOMMENDED
MELISSA C. gave our service a 5 star review on 6/21/2022
VERIFY CUSTOMER CONCERN AND INTERROGATE FAULT MEMORY – FOUND FOLLOWING CODES STORED P0303 P2196 P2198 FOLLOW TEST PLAN AND FOUND IGNITION COIL INTERMITTENTLY INOPERATIVE ON CYLINDER 3. RECOMMEND REPLACE COIL THEN MONITOR OXYGEN SENSORS. SEE ADDITIONAL LABOR LINE FOR REPAIR AUTHORIZED.
INSPECT EXHAUST AND RETORQUE MANIFOLD BOLTS. UNABLE TO VERIFY CUSTOMER CONCERN AT THIS TIME.
REMOVE UPPER INTAKE MANIFOLD AND REMOVE SPARK PLUGS. REPLACE WITH CUSTOMER SUPPLIED AND REPLACE IGNITION COIL AS RECOMMENDED. REPLACE INTAKE MANIFOLD GASKET AND REASSEMBLE. RESET CONTROL MODULE AND TEST DRIVE MONITORING OXYGEN SENSOR OPERATION – ALL WITHIN SPECIFICATION. PERFORMING AS DESIGNED AT THIS TIME.
NOLAN S. gave our service a 5 star review on 4/28/2022
VERIFY CUSTOMER CONCERN AND INTERROGATE FAULT MEMORY – FOUND P0304 RETURNED. REPLACE IGNITION COIL AND ROAD TEST – FAULT RETURNED FOR P0304. REMOVE SPARK PLUG FOR COMPRESSION TEST AND FOUND ENGINE COOLANT ON SPARK PLUG. PERFORM BLOCK TEST AND VERIFY COOLANT LEAKING INTO COMBUSTION CHAMBER – RESEARCH AND FOUND ENGINE IS PRONE TO CRACKING CYLINDER HEAD AND/OR ENGINE BLOCK. RECOMMEND REPLACE LONG BLOCK ASSEMBLY. SEE ADDITIONAL LABOR LINE FOR REPAIR AUTHORIZED.
REMOVE POWERTRAIN ASSEMBLY AND SEPARATE ENGINE FROM TRANSMISSION AND PTU. REMOVE COMPONENTS FROM ORIGINAL ENGINE AND TRANSFER TO NEW. ASSEMBLE ENGINE ONTO CRADLE AND INSTALL ALL REMOVED COMPONENTS. INSTALL ENGINE INTO VEHICLE AND RECONNECT ALL COMPONENTS. REPLACE LOST FLUIDS AND CHARGE AIR CONDITIONING. PERFORM ROAD TEST AND CHECK FOR CODES AND LEAKS – PERFORMING AS DESIGNED AT THIS TIME.